When approached by one of New York’s leading POS system providers, who expressed their intention to revamp their product, the team at Slick recognized an incredible opportunity to shape the future of point-of-sale technology. 

This provider’s systems are the backbone of countless Bodegas in the city, playing a crucial role in daily operations. We had the chance to impact not just our client, but numerous other businesses by revolutionizing their operations and enhancing their overall success. Our mission was clear: to give the product a modern look and feel while providing an intuitive user experience.

To achieve this ambitious goal, Slick’s team embraced the power of the design thinking framework, a problem-solving approach that empowers collaboration, emphasizes user empathy, and promotes rapid prototyping and iteration to drive meaningful transformation.

We immersed ourselves in the world of Bodega owners and employees, conducting thorough user research to gain insights into their needs, workflows, and challenges in the context of a POS system redesign.  

his empathy-driven approach allowed us to envision a POS system that would truly resonate with their needs and exceed their expectations.  Leaving no stone unturned, our design team meticulously ideated every aspect of the product, ranging from visual aesthetics to its underlying functionality.

Our aim was to create a seamless fusion of modern design principles and user-centered experience, leveraging insights and findings obtained from extensive UX Research. The result is a truly transformative POS system.